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What to expect

Before your first session

After booking an appointment with us, our receptionist sends you an introductory pack via email or post (if you do not use email). The introductory pack contains the date and time of your scheduled appointment, information about our location and an explanation of our services. You also receive paperwork to complete and bring with you to your first session, including: a parent questionnaire, consent form and (if required) a teacher questionnaire.

While it is your responsibility to remember to attend your scheduled appointments, we do use a text reminder system to help you to remember. On the Saturday before your scheduled appointment, you should receive a text confirming the date and time of your appointment. If you do not receive a reminder text, please call us to confirm your appointment. You can confirm that you are attending your appointment by replying ‘Yes’ to the reminder text. If you wish to cancel your appointment, please call us to speak with us or to leave us a message.

First session

Please arrive 10 minutes before the start of your first session at our practice. This allows you to become acquainted with our practice and complete any required paperwork with our receptionist.

Please bring the following paperwork with you:

  • a referral and/or any relevant treatment plans (eg. Mental Health Care Plan, Helping Children with Autism plan, etc.).
  • a copy of any previous assessments by paediatricians, occupational therapists, speech pathologists, school counsellors, etc.
  • your completed HMHK forms (parent questionnaire, consent form an/or teacher questionnaire)

During the first session we speak predominantly with parent(s)/ guardian(s) to learn more about your child and family. In our discussion we hope to learn: a detailed history of the presenting concern(s), a family history and the young person’s developmental history. We may use screening questionnaires to assist us in understanding your child’s concerns. Based on all of this information we determine the nature and severity of your child’s presenting concerns.

Next we provide you with psychoeducation to: describe the nature of your child’s concerns, explain how the concerns impact your child and family and discuss the role your family plays in the concerns.

Finally, we develop a personalised, evidence-based treatment plan that is appropriate for your child’s presenting concerns and that ensures positive outcomes for your child. We identify treatment goals that we will work to achieve throughout subsequent sessions.

Subsequent sessions

In subsequent sessions we work through the treatment plan to achieve the treatment goals that we developed together during our first session. Our treatment focuses on equipping your child and family with practical and valuable skills to manage the presenting concerns. Often you will be given homework to complete that reinforces what has been covered in session.

The frequency and number of sessions a child requires varies based on the nature and severity of the presenting concerns, the ability of a child and family to understand, accept and adapt to changes and the presence of factors in the environment that impact the child. Children and their families might see us for 6 sessions, 15 sessions or a number of sessions over the course of a couple of years.

Please note: It is important that you arrive on time at our practice for your subsequent sessions. If you arrive late your session will finish at the originally scheduled time and you will be charged the full fee for the session.

See further information about the common concerns that we treat and treatments that we provide.

Book an appointment

Assessment sessions

Please arrive 10 minutes before the start of your assessment session at our practice. This will allow you to become acquainted with our practice and complete any required paperwork with our receptionist.

Please bring the following paperwork with you:

  • a referral and/or any relevant treatment plans (eg. Mental Health Care Plan, Helping Children with Autism plan, etc.).
  • a copy of any previous assessments by paediatricians, occupational therapists, speech pathologists, school counsellors, etc.
  • your completed HMHK forms (parent questionnaire, consent form and/or teacher questionnaire)

At the beginning of the session we speak predominantly with parent(s)/ guardian(s) to learn more about your child and family in order to determine your child’s presenting concerns. In our discussion we hope to learn: a detailed history of the presenting concern(s), a family history and the young person’s developmental history.

Once the young person is settled and comfortable, the young person independently completes the assessment with the psychologist. Young people typically complete assessments between one to two hours depending on the young person and on the assessments used. During this time, you book an appointment (usually within three to four weeks of the assessment) for the feedback session with our receptionist.

At the end of the assessment, the psychologist meets with you to briefly discuss the assessment and to make a plan for the feedback session.

Learn more about the assessments we conduct.

Schedule an assessment

Preschool/School visits

If you would like us to do so, we can work with your child’s preschool, primary school or high school professionals, such as teachers, principals, counsellors and support staff, to help support your child and family. We often conduct school visits to observe children in their school settings and/or to meet with relevant school staff to discuss how school staff and parents can better work together to meet a child’s individual needs.